NEED HELP RIGHT NOW?

Call 800-503-3585. We are standing by  to respond and assist you with any type of property damage.

800-503-3585

WATER DAMAGE: COMMON CAUSES

Burst Pipe

Burst pipes are the #1 cause of residential water damage. Pipes burst for many reasons including age, settling, or freezing.

Roof Leak

Roof Leaks are a common cause of water damage and can remain hidden above attics, and drywall ceiling.

Heavy Rains & Flooding

Torrential rains and downpours can weak havoc on residential properties, bringing huge amounts of water into residences.

Ice Maker Line Rupture

Albeit usually a much smaller leak, ice maker supply lines often separate and cause significant floor and wall damage. 

Toilet, Tub, Sink Overflow

Toilet overflows can represent category 3 water conditions and can contain fecal matter. Tub and sink also can overflow.

Fire Fighting

In a house fire, firefighters will douse your home with huge amounts of water. In the aftermath, we can begin the restoration.

WATER DAMAGE RESTORATION 800-503-3585

RAPID WATER EXTRACTION

image89

Teams are on-call with superior equipment and know-how to get the water out and properly dry your structure, contents, and restore life back to normal.

STRUCTURAL DRYING

image90

Properly drying your home's structure and contents is just as important as extracting the water. Improper drying can cause secondary damage to vulnerable surfaces.

CARPET & UPHOLSTERY

image91

Blue Moon is prepared to perform professional cleaning of your carpets, rugs, upholstery, curtains, draperies, and other soft goods using our superior equipment.

CONTENTS CLEANING

image92

We take great care to ensure that your prized possessions are properly cleaned and restored. From handling to methods of care, Blue Moon has the best approach.

DOCUMENT RESTORATION

image93

From books, files, and records to awards, certificates, letters, and other important or treasured documents, our approach to document restoration is superior.

ODOR REMOVAL

image94

Blue Moon has  specialized materials, equipment, and training designed to address all types of odor scenarios. From thermal fogging to ozone, we have it all.

RESIDENTIAL WATER DAMAGE

As a homeowner, one of the most common forms of property damage you will face comes in the form of water damage. Often caused by leaking faucets, burst pipes, and flooding, water damage can be highly destructive and ultimately leads to microbial growth (mold) if left unchecked.  Excess water in your home can cause secondary damage in the form of electrical hazards, damage to your home's structure and furnishings. 


If you're facing a situation where your home is taking on water, first try to locate and turn off your water main supply valve. Then, call us immediately. Every passing second counts so act fast.

image95

Not sure what to do next?

WATER DAMAGE

Blue Moon Restoration Water damage symbol

FIRE & SMOKE DAMAGE

image96

MOLD DAMAGE

image97

WHY IS WATER MITIGATION SO CRITICAL?

Water mitigation involves any and all steps taken to lessen or stop the introduction of new water into your home, and then remove what water is there. The very first step in the water mitigation process is to find the source of new water and stop it. You can shut-off water at the fixture, like a faucet, toilet, bath, or shower. You can also shut-off your home's main water shutoff valve often found inside your garage or basement.  

image98

WATER DAMAGE RESTORATION EXPERTS

image99

24/7 DAMAGE RESPONSE TEAM

We have a team standing by to serve your emergency restoration needs. We respond quickly to situations where every passing moment is critical. 

BEST-IN-CLASS TECHNOLOGY & EQUIPMENT

Blue Moon offers  an array of cutting edge restoration tools, equipment, and technology. From specialized water extraction and pump-out equipment to high-tech air movers, dehumidifiers, and air scrubbing equipment. 

IICRC-TRAINED RESTORATION PROFESSIONALS

Just as certified accountants, plumbers and mechanics project a higher level of competency in their fields, and just as members of the American Medical Association and American Bar Association set themselves apart through training, experience and comprehensive examination — IICRC certified technicians have proven themselves competent through a series of coursework and examinations designed to provide assurance to the buying public. IICRC certification helps to immediately identify the cleaning, restoration and inspection industry’s most skilled and dedicated technicians and businesses.

INSURANCE CLAIM COORDINATION & GUIDANCE

We work with insurance adjusters from all major insurance companies. During any damage or disaster event, we understand the importance of coordinating with your insurance company. Our proprietary project management software and billing system is welcomed by all insurers. 

PROVEN RESTORATION TECHNIQUES ACCEPTED BY INSURERS

During any damage restoration, time is critical. As minutes and hours pass without properly addressing certain damage conditions, secondary damages can occur adding mounting costs to an already expensive and stressful situation. Our approaches are endorsed by the Institute of Inspection Cleaning & Restoration Certification (IICRC), and, thus, are accepted by major insurance companies as best-in-class approaches. 

image100

VENTILATION

After a fire, If the temperature inside your home is below 60 degrees, you can try ventilating your home to help release  smoke molecules.  When Blue Moon arrives, we will begin the process of removing larger volumes of smoke molecules through the use of negative air movement and air scrubbing. 


CHANGE AIR FILTER

If your HVAC system was running during the fire or smoke event, chances are high that the filter serving your HVAC system has become contaminated with soot, ash, or smoke molecules. It's a good idea to change the filter to keep from spreading additional soot, ash, or smoke molecules throughout your home. 


CLEAN OUT REFRIGERATOR/REMOVE FOOD FROM CABINETS

If your home has lost electricity, the food inside your refrigerator will spoil quickly and become a major source of odor in your home. Remove all food and clean the interior walls, shelves, and drawers of your refrigerator. Then leave the refrigerator and freezer doors propped open to reduce the likelihood of odor accumulation. 


TAPE RAG OR CHEESECLOTH OVER VENT REGISTERS

Protecting your HVAC system is critical. If your home has been impacted by ash or soot, it is a good idea to tape some type of fabric over your vent registers to help catch airborne particles. A wet cheesecloth is best, but any type of damp cloth will help. 

Learn More

Following damage or disaster, there are many steps you can take to help protect your home and belongings. Don't delay in taking key steps to help reduce losses.

Find out more